“Here! Walk on this area and tell me how it feels! Now walk on this area! What kind of feeling does it give you?” 

“Spongy. Soft and mushy” I replied. 

“Not a good feeling is it?” 

“No ma’am. It makes me feel very insecure.” 

“Yes it certainly does! And we have no idea how this could have happened in such a short time! Someone should be held responsible for this!  Honestly, someone should have to pay for this!”  (She was upset and who could blame her?  They felt like they had been robbed.)

I agreed with her but I explained that the government would not take responsibility for her rotting deck because they CAUSED the problem to begin with… and the pressure treatment facilities would not own up to it because they were doing what they were told by the government and besides, they might get sued by angry homeowners all across the country in a Class Action Suit… and the suppliers would not admit any wrongdoing because homeowners might switch to masonry decks… and contractors do not have a CLUE how to fix the problem so they are not saying anything! In fact, when a contractor is confronted with this decaying deck framing, they typically respond with: